Our Practice

About Our Practice


About The Clinic

Western Suburbs Veterinary Clinic is a family-style veterinary practice based in Townsville. First established by Dick and Robyn Murray in 1982, the clinic has undergone a number of upgrades over the years and is equipped with the latest surgical facilities and diagnostics technology. Western Suburbs Veterinary Clinic has been owned and managed by Dr Helen Tanzer and Dr Alistair Graham-Evans since 2011.


Our professionals aim to promote the best advice and treatment for dogs, cats and other small animals. We know you have a strong and important bond with your pets—that’s why we’re passionate about caring for all animals and sustaining that special connection. From preventative medicine such as vaccinations and dental care, through to complex diagnostics and surgery, we always carry out our services with compassion and good humour. Our team is available 24/7 to assist in an animal emergency.

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  • Western Suburbs Veterinary Clinic Staff - Vet Clinic in Townsville, QLD


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FEES AND CHARGES

As with modern human medicine there have been many developments in veterinary medicine but these have increased costs and there is no government subsidy (Medicare) for pets. All companion animal fees are also subject to GST.


However maintaining your pet’s health does not have to be expensive. We are a small privately owned clinic and most of our profits are re-invested in facilities and human resources to improve services. We have no shareholders to please.


Basic preventative services such as vaccinations, microchips, desexings and worming and flea products are discounted to maintain affordability. Our staff can recommend the most effective, low cost products for parasite control – just because a product is cheaper does not mean it is less effective.


If your pet is sick and needs diagnostic tests (including laboratory tests, X-rays, endoscopy etc), medications or surgery we always endeavour to provide an accurate estimate. If the future medical requirements are unknown we shall advise you at least daily of costings at the same time as reporting on progress of your pet. We always recommend the best treatment for your pet and allow you to make decisions on expenses and can advise how to proceed if the best treatment is above budget limits.


We do not provide credit generally as this would compromise our business and restrict our ability to provide services but there are a variety of ways vet costs can be facilitated, including pet insurance (which should be started when the animal is young) and Vetpay which provides credit in urgent situations. We shall always ensure your pet has adequate pain relief in any situation, although tragically euthanasia may be the only viable answer.


If you require any estimates or would like to know fixed fees for any routine procedures please phone and our staff will be happy to assist.


Meet The Team

Vets

Helen Tanzer

Dr Helen Tanzer

Graduating from the University of Queensland in 2001, Dr Tanzer has been a veterinarian at Western Suburbs Veterinary Clinic since 2003. 


Her main interest is in canine medicine, but she recognises that cats are special animals too. Helen and her family share their home with Maurie, an excitable young Labrador, and Snap, a rescued three-legged cat. 


In 2011, Helen entered into a partnership with Alistair Graham-Evans as co-owners of the practice.

Graham-Evans

Dr Alistair Graham-Evans

Alistair completed his veterinary qualifications at Cambridge University in 1984. 


He moved with his family to Australia in 2003 and has been working at Western Suburbs Veterinary Clinic since 2005. 


In March 2011, he became co-owner of the clinic with Helen Tanzer. Dr Graham-Evans has a special interest in surgical conditions of pets. 


At home he looks after an elderly dog, Jazz, while being bossed about by two unruly rescued cats, Brian and Graham.


Jill Beasley

Dr Jill Beasley

Jill graduated from James Cook University in 2010. After this she spent a couple of years in mixed practice in Charters Towers, as well as a stint in England practicing for 12 months. 


Jill has achieved her Membership of the Australian and New Zealand College of Veterinary Scientists in Veterinary Practice, and enjoys medical and emergency cases in practice. 


Outside of work, you’ll often find her walking her dogs or enjoying the great outdoors of North Queensland. Jill is a remarkable teacher and works part time assisting JCU Vet students at the uni. 

Heather D'Mello

Dr Heather D'Mello

Heather graduated from the University of Queensland in 2006. She worked in mixed practice for 8 years then in 2015 started working in small animal clinics and joined us in August 2016. 


Heather and her family have several fish, 2 budgies and a Boxer cross, Hammer, who likes to find new and inventive ways to chew and destroy everyday household objects.


At work Heather enjoys small animal medicine and learning more about all animals great and small.

Jo Woodger

Dr Jo Woodger

Jo studied Veterinary Medicine at the Royal Veterinary College, London, graduating in 2009.  She came to Australia in 2010 for a working holiday, fell in love with the laid-back North Queensland lifestyle, and never left! Dr Woodger has concentrated solely on small-animal veterinary practice and has a particular interest in tricky medical cases. 


In her spare time, she enjoys keeping active, water sports, Pilates and travel. Jo and her husband have a very spoilt only dog-child Webber, a Kelpie X, who enjoys accompanying them on boating and camping trips.

 Edward Dawson

Dr Edward Dawson

Edward is a Townsville local who graduated from JCU in 2015. 


After graduating he spent a couple of years working at a small animal practice on the Central Queensland coast, returning to Townsville in 2018 when he joined us.


He enjoys all aspects of small animal veterinary practice and is looking at doing further study in this field. 


Ed is a cat person but also loves golden retrievers, owning two. When he is not training for triathlons you can find him at the beach with his wife Gemma, and golden kids Tucka and Chakula. 

Dr Anita Horton

Dr Anita Horton

Anita grew up in Brisbane and after completing high school, she made the move to Townsville to study a Bachelor of Veterinary Science at JCU. She graduated at the end of 2018 and decided to stay in North Qld with her partner. She adores every part of Veterinary Science; but she finds special interest in small animal behaviour, rehabilitation and surgery. 


When she is not in the clinic you may find her enjoying time with her rescue dogs Cleo and Blue, or riding on her horses Sally and Garnet. She also spends time sewing, doing photography and camping. She is also involved in the scouting movement as a leader of the scout section.

Dr Tash Parker

Dr Tash Parker

Tash graduated Veterinary Science in 2020, but has 13 years of experience as a vet nurse under her belt. Tash loves emergency and critical care, animal medicine, and surgery. 


Tash has a bustling family with 4 kids, 4 horses, 4 dogs (we are sensing a pattern here!) as well as a handful of other pets. On her days off she enjoys boating trips, horse riding competitions, and spending time with her family. 

Dr Lee Kolfen

Dr Lee Kolfen

Lee graduated in 2017 and has worked as a vet in several clinics before starting with us in 2022. Lee is our resident cat vet and loves felines, owning her own very spoilt kitty named Tux. 


She enjoys all aspects of veterinary care and on her days off she enjoys fishing, bush walking, and training Tux. 

Dr Kate Fisk

Dr Kate Fisk

Kate graduated from James Cook University in 2012 with a Bachelor of Veterinary Science. Prior to this, she completed a Bachelor of Applied Science at the University of Queensland Gatton campus. 


After graduation, she worked in mixed practice for 4 years in Charters Towers and in 2016 undertook further study to gain her Certificate of Veterinary Acupuncture. She returned to Townsville in 2017 after visiting South Australia for a locum position. 


Kate lives on acreage with her partner, Border Collies, Flynn and Maggie, Dora the cat, a handful of chickens and beehives. She enjoys river and beach walks with her dogs, Crossfit, gardening, cooking, candle making and camping. Kate currently works part-time as she raises her beautiful daughter.

 Monica Di Genova

Dr Monica Di Genova

Monica grew up in Melbourne with a range of small animals.  After high school she completed a Bachelor of Animal and Veterinary Bioscience degree at Latrobe University.  This allowed her to continue to chase her dream of becoming a vet, and in 2017 she packed her bags and moved up to Townsville to further study and complete her Bachelor of Veterinary Science at JCU.


Along her journey she has welcomed three special children into her life - Carney (photographed with Monica) and two rescue cats, Marvel and Lavi.  When Monica isn't working she enjoys spending time in the garden, fishing, or making pasta with family and friends.

Nurses & Reception

Sarah Acornley

Sarah Acornley

Sarah joined the team in April 2020 after moving from Darwin with her family. She is originally from South Africa where she studied a diploma in Equine Science before moving to the UK to complete her Diploma in Veterinary Nursing. She moved to Australia in 2009 and has been nursing since 2010. 


Her main interests are dentals and care of hospitalised animals. Her very full house contains 3 human children, two dogs, Doug and Steve, one cat, Penny, a pony named Candy and 13 racehorses!

Catherine Stack

Catherine Stack

Bio to follow

Bek Martin

Bek Martin

Bek joined the team in February of 2020 and has her Cert IV in Veterinary Nursing. Bek has a reputation for taking home stray animals (though insists she is NOT a hoarder), and also has many of her own crazy critters including three cats, some chooks, and her five handsome hounds: Henry, Miller, Harold, Moby and Budgie. 


Bek has a keen interest in canine behaviour and loves sneaking a cuddle with every dog that comes through the clinic. In her spare time when she’s not sweeping up dog hair, she can often be found at the beach or the river with her pack of pooches or replanting her garden that has “mysteriously” been dug up.

Teegin Bull

Teegin Bull

Teegin joined the team in 2009 and has had to purchase 23 acres out of Townsville to house the many strays she has collected from her years of nursing. Luckily her husband Mick is a very tolerant man and also enjoys the company of animals. Currently ‘Snakeweed Flats’ houses horses, dogs, cats, goats, chickens, geese and various stray and foster animals at any given time. 


Teegin is actively involved in the local dog club and regularly competes in agility. She has a keen interest in animal behaviour and training and has just started her own training business “Sit Happens Canine Education”. Teegin also enjoys horsemanship, stock dog work, hiking, camping and relaxing at home by the fire.

Bec Cupo

Bec Cupo

Rebecca joined us in April 2014 shortly after a family move from Darwin. She has a crazy border collie named Alfie and 3 cats (Christofferson, Eugene and neurotic Raisin). 


Bec loves spending time with her kids, hiking, travelling and trivia nights. She is pleased to attend to your enquiries in reception as well as assisting our nursing staff. She now works part-time to allow science study at JCU.

Robyn Murray

Robyn Murray

A lifelong resident of Townsville, Robyn came to the veterinary industry by default and has co-founded and managed the clinic with her husband, Dick Murray.


Thirty-five years later, she has no regrets about not returning to her teaching career, which she loved.


She has an incredible knowledge of our clients and their pets, through several generations.


Robyn is the proud owner of super crazy Nell who is a border collie x and very much loved who now runs her household.

Emily Garvie

Emily Garvie

Emily started veterinary nursing in 2006 after gaining a school based traineeship. She worked in general practice for 5 years before moving to the JCU Referral and Emergency Centre where she worked for 5 years as an emergency nurse. She loves every aspect of nursing especially emergency and critical care. 


Emily is married with a little boy, Thomas, as well as a houseful of pets including two big rottweilers, a horse named Barrack, and a fat cat named Eddie. 

Caitlin Schick

Caitlin Schick

Caitlin has completed her certificate 3 in veterinary nursing and is currently completing her Certificate 4. Caitlin is a sucker for anything “terrier” and has two of her own. She also has a cockatiel and a budgie, and has a soft spot for our guinea pig patients. 


On her days off, Caitlin can be found plant shopping at Bunnings, going to the beach, or doing agility training with her dogs. 

Nikkari Zealey

Nikkari Zealey

Nikkari came on board in 2022 and is studying her veterinary nursing certificate. You will often find her smiling face at our reception desk, or sneaking pats to our cutest patients. Nikkari lives with her partner, John, their dog Arlo, and their very cute Bearded Dragon Rango. 

Larissa Giddens

Larissa Giddens

Bio to Follow.

Amber Simeonidis

Amber Simeonidis

I started out my vet nursing career in 2009 at a small clinic on the Gold Coast. I worked across a few of their clinics for 6 years, then my family and I moved up to Townsville, where I then worked in the GP department at a referral/ teaching hospital for 8 years. 


I joined Western Suburbs late 2023 and am loving being in a lovely, busy, small clinic again. 


I am very passionate about the welfare of animals and still to this day absolutely love what I do. My main interests are anaesthetics and surgery. 



Scott Todhunter

Scott Todhunter

Graduating with a Bachelor of Veterinary Technology degree, Scott has been pursuing his passion in animal medicine and welfare, with a strong interest in exotics species. Previously working in a wildlife hospital, Scott has taken his work home with him, and is the owner of a carpet snake, multiple axolotls, and is in the process of obtaining a venomous snake handling license. He also has two cats and a dog. 


Having relocated from Brisbane to begin his Veterinary Science degree, Scott will be working with us alongside his study to help better understand and care for his patients.

Subi Somaratna

Subi Somaratna

Bio to follow

Tayla Hannah

Tayla Hannah

Bio to follow

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Melita Finnigan

Melita Finnigan

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Local Advice

New Residents

New Residents

Cyclone Prep

Cyclone Prep

Hot Summers

Hot Summers

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Heat Stress

Dog Ticks

Dog Ticks

Cane Toads

Cane Toads

Snake Bites

Snake Bites

Heartworm

Heartworm

Puppy Preschool

Puppy Preschool

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